Faulty charger(s)

I removed my charger and turned off the switch also, as session was not ending from the app.
So, I thought that If I will remove the charger and turned off the switch, The session will be ended automatically.
And I ride back to my home, but the session was on only and someone was used the plug next morning to charge the car, and that bill came to my account.

But support team is not ready to accept their glitch and refund my wrongly charged bill.

App is very buggy

Charged successfully

Faulty charger(s)

Charged successfully