Responsibilities :

• This role involves developing positive relationships with Clients is a key priority, you would need to establish a connection over a call with the residential societies and also meet them in person if needed
• You should understand your customers’ needs well to develop effective plans to meet those needs
• Identifying and referring upselling and cross-selling opportunities to the EV sales team
• Dealing with customer complaints in a timely and effective manner
• Should always aim to retain customers by providing exceptional service and proactively addressing their needs
• Should be willing to travel across geographical locations across Bangalore for a physical visit

Whom we are looking for :

• Excellent communication skills (Preferred English and Kannada)
• Aptitude for fostering positive relationships
• Problem-solving attitude
• Experience in relationship management or customer service is preferred
• Problem-solving attitude
• Should own vehicle and must have a valid driving license

Role: Field Relationship Manager
Industry Type: Electric Mobility
Employment Type: Full Time, Permanent