Click here to book a FREE test ride at Yeswanthpur Mobility Centre

Responsibilities :

  • You are responsible for providing technical assistance and support to customers who are experiencing issues or grievances with our products or services
  • You are responsible for troubleshooting problems, providing solutions, and ensuring a high level of customer satisfaction. It will require effective communication and a strong understanding of our products and services
  • You should maintain in-depth knowledge of company products, services, and features and stay up-to-date with new product releases and updates to provide accurate information to customers.
  • Communicate technical information in a clear and understandable manner to customers with varying levels of technical expertise and escalate unresolved issues to the appropriate teams as needed.

Skills Required:

  • High school diploma or equivalent; Bachelor’s degree in a related field is a plus
  • Proven experience in a technical support role or a similar customer service role
  • Excellent communication skills, both verbal and written
  • Fluent in English, Hindi and Kannada. Any other languages
  • Knowledge of the company’s products and services is preferred

Role: Tech Support Executive – Intern
Industry Type : Electric Mobility
Employment Type : Full Time, Internship