Responsibilities:
- Contacting potential customers from offline society leads and following up on their interest to purchase the EV
- In case any customer requesting for a visit to the dealership, inform the respective DSM to assist and follow-up once the first visit to the dealership is done by the DSM
- Ev customer data shall be provided separately for which the sale of EV chargers is to be done
- Enter and update customer information in the database
- Keep records of calls and sales and note useful information
Requirements and skills:
- At least 1 year of experience ideally in TeleSales (B2C)
- Proven experience as a telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Role : Telesales Executive
Industry Type : Electric Mobility
Employment Type : Full Time, Permanent